Privacy Policy

Introduction

At Hotels in Ceylon, accessible from hotelsinceylon.com and our associated domains such as hotelsinyala.com, hotelsinkatharagama.com, hotelsinella.com, and others (collectively, the “Sites”), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Hotels in Ceylon and how we use it.

1. Information We Collect

We collect several types of information for various purposes, including:

a. Personal Data

When you visit our Sites, make a booking, or interact with us, we may collect personally identifiable information such as:

• Name
• Email address
• Phone number
• Postal address
• Payment information (when making a booking)
• Any other information you provide when contacting us or filling forms

b. Non-Personal Data

We may collect non-personally identifiable information when you interact with our Sites, including but not limited to:

• Browser type
• IP address
• Operating system
• Device type
• Time and date of your visit
• Pages visited and time spent on each page

c. Cookies and Tracking Data

Our Sites use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us provide better user experiences. These may track:

• Your preferences
• Pages you’ve visited on our Sites
• Session duration

2. How We Use Your Information

The data we collect is used for various purposes, including but not limited to:

• Booking and Accommodation Services: To facilitate hotel bookings and manage your reservations.
• Communication: To respond to your inquiries, provide customer support, and send you important notifications about your bookings.
• Personalization: To tailor content and offers to your preferences based on your interaction with our Sites.
• Marketing: With your permission, we may send you promotional emails and marketing materials about offers, news, and updates.
• Analytics: To analyze traffic patterns and improve the functionality and user experience of our Sites.
• Compliance: To comply with legal obligations and protect our legal rights.

3. How We Share Your Information

We value your privacy, and your information will not be shared, sold, or rented to third parties except in the following cases:

• Service Providers: We may share your information with third-party service providers that help us manage and deliver services, such as payment processing, hotel booking platforms, and analytics providers. These third parties are required to protect your data.
• Business Transfers: If our company or assets are acquired or merged with another company, your information may be transferred as part of that process.
• Legal Obligations: We may disclose your personal information when required by law or to protect our legal rights or comply with a judicial process.

4. Data Security

We are committed to securing your data and protecting it from unauthorized access or disclosure. We use appropriate technical and organizational security measures to safeguard your information. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your jurisdiction, you may have certain rights under data protection laws regarding your personal information, including:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can ask us to correct any inaccuracies in your personal data.
• Right to Deletion: You can request the deletion of your personal data, subject to certain conditions.
• Right to Restriction of Processing: You may have the right to limit the way we use your personal data.
• Right to Data Portability: You can request that we transfer your data to another service provider.
• Right to Withdraw Consent: Where consent is the legal basis for processing your personal data, you can withdraw it at any time.

If you would like to exercise any of these rights, please contact us at privacy@hotelsinceylon.com. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

Our Sites use cookies and similar tracking technologies to track activity and store certain information. You can instruct your browser to refuse cookies, but some parts of the Sites may not function properly without them.

• Types of Cookies We Use:
  • Essential Cookies: Necessary for the functioning of the Sites.
  • Analytics Cookies: Help us understand how visitors interact with our Sites.
  • Marketing Cookies: Used to track users across websites for the purpose of displaying relevant ads.

7. Third-Party Links

Our Sites may contain links to third-party websites. This Privacy Policy applies only to Hotels in Ceylon. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external sites you visit.

8. Children's Privacy

Our Sites are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that we have inadvertently collected such data, please contact us, and we will take steps to delete it.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Modified” date. We encourage you to review this Privacy Policy periodically.

10.Use of Google Maps

Our website uses Google Maps services to provide location-based information, such as hotel locations, nearby landmarks, and other geospatial data. By using our website, you are also agreeing to Google's privacy policy.

When you interact with Google Maps on our website, Google may collect and process data, including but not limited to:

• Your IP address
• Your location (if you allow location sharing)
• Search queries
• Interaction data (e.g., clicks on maps, zoom level)

This data is subject to Google's own privacy policies and terms, which can be found here:

• Google Privacy Policy
• Google Terms of Service

By using the location features on our website, you are also agreeing to be bound by Google’s policies.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Hotels in Ceylon
Email: privacy@hotelsinceylon.com
Phone: +94774938046